GDPR Privacy and Cookie Policy

Data Controller

The operator of the website https://zleen.online (hereafter referred to as "website") and the data controller is Zleen Europe s.r.o., Antala Staška 2027/79, Krč, 140 00 Prague 4, ID: 19464436, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Entry 387072 (hereafter “Zleen” or “we”).

Purpose of this Policy

This policy explains:

- What data we collect

- For what purposes and legal bases we process it

- Who receives your data

- Your rights under GDPR

 

By providing us your personal data, you accept this policy and agree to the processing methods described below. If you do not agree, please do not provide us with your personal data.

What is Personal Data?

Personal data is any information about an identified or identifiable individual — such as name, address, email, phone number, or IP address.

What Personal Data We Collect and Why

We collect data for the following purposes:

 

- Order fulfillment: Identification, contact details, order info (Contract - Art. 6(1)(b) GDPR)

- Communication: Contact details, request content (Legitimate interest or contract)

- Registration: Registration info (Contract)

- Gift voucher admin: Recipient name/email (Contract)

- Legal archiving: Accounting documents (Legal obligation)

- Website usage: Cookies, IP (Legitimate interest)

- Marketing via cookies: Electronic data (Consent)

- Direct marketing: Contact info (Consent or legitimate interest)

 

Providing data is voluntary, but may be necessary to use our services. Consent can be withdrawn at any time.

Data Retention

We retain data:

- As long as needed to fulfill contractual obligations

- As required by legal obligations

- For legitimate interests (e.g., legal claims) up to 5 years

- For marketing: until withdrawal or max 3 years after contract

Cookies

We use cookies to improve services. These help us remember your preferences. We also use marketing cookies to show relevant ads. You can disable cookies in your browser, but some features may not work.

Third-Party Apps and Widgets

We use social media widgets (e.g., Facebook), which may collect your data. Their use is subject to their own privacy policies.

Who Has Access to Your Data

We may share your data with:

- Public authorities (as required by law)

- Data processors (e.g., IT providers)

- Other Zleen Group companies for internal use

 

Data is not transferred outside the EU/EEA unless proper safeguards exist.

Children's Data

We do not knowingly collect data from children under 15. If under 15, please get parental consent before submitting personal data.

Data Security

We use physical, electronic, and administrative measures to protect your data from unauthorized access, loss, or misuse.

External Websites

This policy does not apply to linked third-party websites. We are not responsible for their privacy practices.

Your Rights Under GDPR

You may:

- Access, correct, delete your data

- Restrict or object to processing

- Withdraw consent

- Request data portability

- File a complaint with the Data Protection Authority (www.uoou.cz)

Contact: zleen.cares@zleen.online

Changes to This Policy

We may update this policy to stay compliant. The latest version is always on our website.